Ms. Klibanow conducts both mediation proceedings and also arbitration hearings remotely using Zoom. While Ms. Klibanow generally believes that the customary “in person” mode, in the mediation and arbitration contexts, affords certain unique advantages in “full-spectrum” assessment of parties’ negotiations in mediation and witness credibility in arbitration, she also understands that the assurance of justice is an essential civic function and that current realities of the global pandemic dictate reasonable resort to alternative mechanisms, such as Zoom.