Commencing roughly twenty years ago Ms. Klibanow has applied her substantive labor and employment law knowledge and experience garnered as advocate for both employers and also employees to assist the parties to identify and secure satisfactory informal resolutions of countless disputes, pre- or post-litigation. With her finely hewn methods and talents she is able to take the parties to an “eve of trial” vantage point from which, with the aid of her consummate substantive knowledge of applicable law, they can discern likely outcomes in the absence of informal resolution; then, with the aid of something clients have called “wisdom,” she guides the parties through and past the conflict to more constructive future possibilities. In mediation she is known for her “calming influence, “deep listening skills,” “compassion,” “determination,” “tenacity,” “wisdom” and “magic” in shepherding parties to resolution.